DSW Return Policy Returns & Exchanges Made Easy
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DSW Return Policy Trying to make a return at DSW? Here’s everything you need to know about the DSW return policy, including what items are returnable, how many days you have to make a return, and more. We’ll also give you a step-by-step guide on how to make a return so you can get your money back as soon as possible.
What Is The Return Policy At DSW?
DSW Return Policy offers a great return policy to keep its customers happy. You can return most items within 60 days as long as you have your original receipt and the item is in new or unused condition. If you don’t have your original receipt, you can still return the item as long as it’s within 60 days and you have a valid photo ID. DSW also offers exchanges if you need a different size or color of an item, and they will even refund the difference if the item you purchased goes on sale within 14 days of your purchase.
DSW RETURN POLICY | |
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Return Period | 90 Days |
Return Method | 1. In-store 2. Online |
Exchange Period | 90 Days |
Exchange Method | 1. In-store 2. Online |
Refund Period | Within 10 Days |
Refund Method | Method of payment |
Contact Number | 1.866.379.7463 |
DSW Exchange Policy
DSW offers a hassle-free exchange policy for our customers. If you’re not satisfied with your purchase, you can return it for a different size, color, or style. We’ll even pay for the shipping! All you need to do is fill out a short form on our website and we’ll send you a return label.
We want you to be happy with your purchase, so if you have any questions about our return or exchange policy, please contact us and we’ll be happy to help.
How Strict Is DSW Return Policy?
DSW Return Policy:
In general, DSW is pretty lenient when it comes to accepting returns. You have 60 days from the date of purchase to bring back any items you’re not happy with, as long as you have your original receipt or packing slip. (If you don’t have either of those, they may be able to look up your purchase in their system using your credit card information.) Items must be returned in their original condition, which means unworn, unaltered, and with all tags still attached.
There are a few items that are not eligible for a return, including final sale items, gift cards, and opened beauty products. If you’re unsure about whether an item falls into one of these categories, you can always check the Return Policy page on the DSW website before making your purchase.
When returning items by mail, you’ll need to use the pre-paid shipping label that came with your order. (If you no longer have this label, you can request a new one by contacting customer service.) Returns are processed within 7-10 business days after being received by DSW.
Once your return has been processed, you’ll receive an email notification letting you know whether the return was approved or rejected. If approved, you’ll receive a refund for the cost of the item (excluding shipping charges) back to your original form of payment.
Can You Return Shoes After Wearing Them?
DSW offers a 60-day return policy for all shoes, whether or not you have worn them. Simply bring the shoes back to any DSW store or mail them back to our online returns center. We will refund your original form of payment. If you do not have your original receipt, we will issue a store credit for the current selling price of the shoes.
Can I Return Shoes That Hurt My Feet?
If you’ve bought shoes from DSW that end up hurting your feet, you can return them for a full refund as long as you have your original sales receipt and the shoes are in new condition. You have 60 days to make a return.
To make a return, simply take the shoes and your original sales receipt to any DSW store. If you don’t have a store near you, you can mail the shoes back to DSW’s online returns center. You will be refunded in the same form of payment that you used to purchase the shoes.
If you bought shoes from DSW that are now too small or too big, you can exchange them for a different size as long as you have your original sales receipt and the shoes are in new condition. You have 60 days to make an exchange.
To make an exchange, take the shoes and your original sales receipt to any DSW store. If you don’t have a store near you, you can mail the shoes back to DSW’s online returns center. When exchanging for a different size, you will need to pay any difference in price between the two sizes of shoes.
How Long Is DSW Return Policy?
DSW’s return policy is pretty straightforward: you have 60 days to return or exchange an item, as long as it’s in new, unused condition and you have the original receipt or packing slip. (If you don’t have either of those, they can look up your purchase in their system using your credit card number.)
You can return items by mail or in-store; if you’re returning them by mail, you’ll need to pay for shipping unless the item was damaged, defective, or shipped incorrectly. If you make an exchange by mail, they’ll ship the new item to you for free.
In-store returns are always free, and exchanges are usually free as well—though if the new item is a different price than the one you’re exchanging, you may need to pay the difference. All clearance items are final sale and can’t be returned or exchanged.
So that’s DSW’s return policy in a nutshell! Pretty simple and easy to remember. Now go forth and shop with confidence, knowing that you can always change your mind later if necessary.
Can You Return DSW Online Purchases To Stores?
If you’re not happy with your DSW purchase, you can return it to a store or by mail.
In-Store Returns:
If you purchased your item(s) online and would like to return them to a DSW store, please bring the following:
Your order confirmation email or packing slip
The credit card used to make the purchase (if applicable)
Valid photo ID
To start your in-store return, find a location near you and bring your items to the returns counter. A store associate will process your return and issue a refund to your original form of payment. Please note that it may take up to 10 days for the refund to appear on your statement. If you do not have a physical copy of your order confirmation email or packing slip, please contact our Customer Service team at 1-888-DSW-SHOES (1-888-379-7463) prior to visiting a store so that they can assist you.
Mail-In Returns:
If you are not satisfied with your purchase and would like to mail it back, please follow the steps below: Repack the item(s) securely in the original product packaging, if possible. Include all materials (such as invoices, labels, etc.). Fill out the Return Form included with your shipment. If you can’t find it, click here to print one out. Mail your return using a traceable shipping method—
Can You Return To DSW Without A Receipt?
If you’re not happy with your purchase from DSW, you can return it within 60 days for a full refund, as long as you have your original receipt. If you don’t have your receipt, you can still return the item, but you’ll only receive a store credit. All returns must be in their original condition, with the exception of shoes that have been worn outdoors – these can only be returned if they are in new condition.
Does DSW Have Free Returns?
In general, DSW does not offer free returns. However, they do have a flexible return policy that makes it easy for customers to get a refund or exchange if they’re not happy with their purchase.
Here’s what you need to know about DSW’s return policy:
– Returns are accepted within 60 days of purchase.
– Items must be in new, unused condition with the original packaging and tags attached.
– Sale items are final sale and cannot be returned.
– Shipping charges are not refundable.
If you meet all of the above criteria, you can initiate a return by bringing your item(s) to a store or by mailing them back to DSW. For store returns, you’ll need to bring your original receipt or packing slip; for mail returns, you’ll need to include a completed Return Form. Refunds will be issued in the same form of payment as the original purchase.
How To Return Items To DSW
In order to return items to DSW, customers must follow these steps:
1. Customers must have their original sales receipt in order to process a return. Returns without a sales receipt will be refunded as a store credit at the current selling price.
2. All returns must be made within 60 days of the date of purchase. Returns made after 60 days will not be accepted.
3. Shipping and handling charges are non-refundable.
4. Items must be returned in their original condition, with all tags attached and in the original packaging (if applicable). Worn or damaged items will not be accepted for return.
5. If you purchased an item online, you can return it to any DSW store location or via mail using the provided shipping label. If you purchased an item in-store, it can only be returned in-store and cannot be returned via mail.
6. Once your return is processed, you will receive a refund for the purchase price of the item (excluding shipping and handling charges) to your original form of payment within 7-10 business days.
FAQs
1. What is DSW’s return policy?
DSW offers a free and easy returns policy for all items, whether you have a receipt or not. Simply bring the item back to any DSW store, or mail it back to our warehouse, and we will refund your purchase price.
2. How long do I have to return an item?
You can return items within 60 days of purchase.
3. What if I don’t have a receipt?
No problem! We can look up your purchase history in our system and process the return that way.
4. Can I return clearance or sale items?
Yes, all clearance and sale items are eligible for a return, as long as they are within the 60-day window.
DSW’s return policy
DSW’s return policy is pretty straightforward: if you’re not happy with your purchase, you can return it within 60 days for a refund or exchange. All you need is your original receipt or order number.
There are a few things to keep in mind when returning items to DSW. First, all items must be returned in their original condition and packaging. This means that shoes must be unworn and undamaged, and clothing must be unworn and free of any stains or damage.
Second, DSW does not accept returns or exchanges on clearance or final sale items. This is clearly marked on the tags of these items, so be sure to double-check before making your purchase.
Finally, DSW offers free returns by mail for online orders. If you’re returning items to a store, you’ll need to bring your own shipping materials and pay for return shipping yourself.
Overall, DSW’s return policy is fairly standard and easy to follow. As long as you have your original receipt or order number, you should have no problem returning or exchanging any items you’re not happy with.
How to make a return
DSW is committed to providing our customers with the best possible shopping experience. We hope you are delighted with everything you have purchased from us, but we understand that sometimes things just don’t work out. If you are not satisfied with your purchase, you may return it for a refund of the merchandise value within 60 days of the date of purchase. All returns must be initiated from your account on dsw.com.
To make a return:
1. Log into your dsw.com account
2. Click on “My Account” and then “Orders”
3. Find the order you would like to return and click “Return Items”
4. Select the items you wish to return and the reason for your return
5. Print your return label and packing slip
6. Repackage your items, making sure to include the packing slip, and affix the return label to the outside of your package
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What types of items can be returned
DSW offers free returns on all items, including shoes, handbags, and accessories. You can also return items by mail. To start a return, simply find the order in your account and click on the Return button. If you don’t have an account, you can create one here.
Once you’ve started your return, you’ll be given the option to select the reason for return and whether you’d like a refund or exchange. You’ll also be able to print a pre-paid shipping label to send your items back to us. We recommend using a tracked shipping method as we are not responsible for lost or stolen items.
For exchanges, we will send you a new item as soon as we receive your return. For refunds, please allow 5-7 business days for the refund to appear in your account once we’ve received your return.
Exchange policy
DSW has a great return policy for items that are unworn and in new condition. You can either return your item to a store or through the mail. If you choose to return by mail, you will need to fill out a return form and include it with your item. You can expect a refund within 10-14 business days after your item is received.
FAQs
Q: What is DSW’s return policy?
A: DSW offers a 60-day return policy for most items, with a few exceptions. Items must be in their original condition, unworn, and with all tags attached. Returns can be made in-store or by mail.
Q: How do I return an item by mail?
A: To return an item by mail, simply fill out the return form included with your shipment and enclose it with the item you are returning. Be sure to include your order number and reason for return. Packages should be returned using a traceable shipping method to the address below. Please note that returns may take up to two weeks to process once received.
DSW
Returns Department
6910 Tussing Road
Reynoldsburg, OH 43068-8485
DSW’s return policy
DSW’s return policy is pretty straightforward: You can return most items within 60 days of purchase for a refund or exchange. (Special occasion shoes and final sale items are an exception.) If you’re returning shoes that were purchased online, you’ll need to pay for return shipping unless the shoes are damaged, defective, or the wrong style.
To start a return, head to the DSW website and sign in to your account. Then, find the order you want to return and select “Return Item.” You’ll be given the option to receive a refund or an exchange. If you choose an exchange, you’ll be able to select the new size or style right then and there.
Once you’ve made your selection, print out a pre-paid shipping label and attach it to your package. Returns are typically processed within 10-14 business days.
What items are returnable?
DSW offers free returns or exchanges on most items, with a few exceptions. Items that are final sale or clearance are not returnable. Gift cards are also not returnable. If you have a question about whether an item is returnable, please contact customer service.
How many days do you have to return an item?
Most items can be returned within 30 days of the purchase date. Exceptions include final sale items, which cannot be returned, and certain other categories, which may have a different return policy that will be clearly marked on the item page. If an item is returned after 30 days, we will issue a DSW gift card for the current selling price.
What is the process for returning an item?
The process for returning an item is simple. You can return most items within 60 days of purchase as long as you have your original receipt or packing slip. If you do not have your original receipt or packing slip, we will try to locate your purchase in our system using the credit or debit card you used to make the purchase. If we are unable to locate your purchase, a DSW Merchandise Certificate equal to the current selling price of the item(s) will be issued.
How to exchange an item
If you’re not happy with an item that you purchased from DSW, we’ll be happy to help you exchange it for something that better suits your needs. Here’s how to exchange an item:
1. Bring the item, along with your original sales receipt, to any DSW store.
2. Our friendly associates will help you find an Exchange Item that’s just right for you.
3. If the Exchange Item is a different price than the original purchase, our associates will adjust the exchanged amount accordingly.
4. That’s it! We’ll take care of the rest and have you on your way in no time.
What if I don’t have a receipt?
If you don’t have a receipt, don’t worry! DSW has a 90-day return policy for most items. You can return your item to any DSW store, or by mail. For items returned by mail, you will need to provide your name, address, phone number, and email address.
Conclusion
We hope this article has helped to clear up any confusion you may have had about DSW’s return policy. Whether you’re returning an item in-store or by mail, we want to make the process as easy and hassle-free for you as possible. If you have any further questions, don’t hesitate to reach out to our customer service team. We’re always happy to help!