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The illegal, unauthorized use of my debit card came to my attention on a Sunday morning, early, when my mobile phone started buzzing. I don’t usually receive phone calls at 7:30 am and usually …
ATM and Debit Cards. With ATM or debit cards, you must act quickly in order to avoid full liability for unauthorized charges when your card is lost or stolen. Under the federal Electronic Fund Transfer Act, your liability is: $0 if you report the loss or theft of the card immediately and b efore any unauthorized charges are made.
Unauthorized credit card charges include any type of charge to your account for which you didn’t give permission. 1 Often, unauthorized charges result from credit card theft —either from a stolen credit card or a compromised card number. Sometimes, unauthorized charges result from clerical error or a computer glitch.
Gather necessary information. If you reported the unauthorized debit card charge by phone, the bank might request that you follow up with a letter within 10 business days. Even if the bank does not require that you write a letter, it is a good idea to do so anyway so that you have a paper trail. Gather the following information:
In response to consumer complaints about the possibility of unlimited liability, some card issuers cap the liability on debit cards at $50. And some banks don't charge anything if unauthorized withdrawals appear on your statement. Also, some states have capped the liability for unauthorized withdrawals on an ATM or debit card at $50.
When to dispute a charge on a debit card?
This can happen when the card is stolen. Second, you might have made a debit card purchase but be unhappy with the products or services you have received. To successfully dispute a debit charge, you should gather information about the charge and contact either your bank or the merchant.
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