Shein Return, Exchange & Refund Policy Explained

Have you Shein Return Policy ever made an online purchase only to find that the item didn’t quite meet your expectations? Whether it’s the wrong size, color, or style, it can be frustrating to go through the process of returning an item. Even more so when the company you purchased from has a complicated return policy.

We’ve all been there, getting lost in the fine print and wondering what we can and can’t do. To save you the headache, we’ve put together a comprehensive guide on Shein’s return policy. Everything you need to know about returns, exchanges, and refunds is right here. So whether you’re new to online shopping or a pro, this guide will come in handy.

Shein Return, Exchange & Refund Policy Explained

Shein offers a return, exchange, or refund within 45 days of receiving your order. If you are not satisfied with your purchase, please contact our customer service team to initiate a return. All items must be returned in their original condition, unworn, and with all tags attached.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 working days.

We only accept returns for items purchased through our website www.shein.com. If you purchased your item(s) through one of our authorized retailers, please contact them directly for their return policy as we are unable to process returns for items not purchased through us.

In the case of damaged, defective, or incorrect items, we will offer a full refund or exchange. We require photographic evidence of the damage or defect in order to process your return or exchange. Please note that we do not issue refunds for shipping costs.

If you need any further assistance, please do not hesitate to contact our customer service team who will be happy to help!

What is the Shein Return Policy?

The Shein return policy is pretty simple- if you’re not satisfied with your purchase, you can return it within 30 days for a full refund. There are a few exceptions to this policy- all swimwear, lingerie, and undergarments are final sale and cannot be returned. Additionally, any items marked as “final sale” on the website are also not eligible for return. If you have any questions about whether or not an item can be returned, you can always contact customer service for clarification.

To initiate a return, simply log into your account on the Shein website and find the order that you would like to return. Then, click on the “return” button and follow the prompts. You will have the option to choose between a refund or store credit- we recommend choosing store credit so that you can get your new items even faster! Once your return is processed, you will receive an email confirmation and your store credit will be added to your account automatically.

How to Return a Shein Product

If you’re not completely satisfied with your Shein purchase, you can return it within 30 days of receiving your order. Items must be returned in their original condition, unworn, and with all tags attached. Returns are processed within 10-12 business days after the items are received by Shein. Refunds will be issued to your original form of payment.

To start a return, go to the Shein website and sign in to your account. Find the order you want to return and click on the “Return Item” button next to the item. Select the reason for the return and whether you want a refund or exchange. Then, print out the return label and attach it to your package. Ship the package back using a trackable shipping method so that you can ensure it arrives at the Shein warehouse safely.

Once your return is received and processed, you will receive an email notification from Shein. If you opted for a refund, it will be issued to your original form of payment within 10-12 business days. If you chose an exchange, your new item will be shipped out within 10-12 business days.

Shein Exchange Policy

Shein offers a hassle-free exchange policy for its customers. If you are not satisfied with your purchase, you can return the item within 30 days of receipt and receive a full refund or exchange the item for something else. The only exception to this policy is items marked as “final sale” which cannot be returned or exchanged.

To start a return or exchange, simply log into your Shein account and go to the “My Orders” page. From there, select the order you wish to return or exchange and follow the instructions. Once your return or exchange is processed, you will receive a confirmation email. Please note that original shipping fees are non-refundable.

If you have any questions about our return or exchange policy, feel free to contact us at [email protected]

Shein Refund Policy

Shein offers a refund for most items if you return them within 30 days of receiving your order. If an item is defective or damaged, you have 14 days to return it for a full refund. Returns are free for VIP members, and standard members pay a $5.99 return fee. Exchanges are also free for VIP members, and standard members pay a $5.99 exchange fee.

How Strict Is the Shein Return Policy?

The Shein return policy is pretty straightforward: you have 30 days from the date of purchase to return or exchange items. All returns must be in their original condition with all tags attached. Once your return is received and inspected, you will receive a refund for the cost of the item (excluding shipping). If you are returning an item because it is defective or damaged, you will also receive a refund for shipping costs.

Conclusion

The Shein return policy is pretty simple and straightforward once you know what it is. If you’re not happy with an item, you can return it within 30 days for a refund or exchange. There are a few things to keep in mind, such as the fact that items must be in their original condition and that shipping costs are non-refundable, but overall it’s a pretty easy process. So if you’re ever unhappy with a purchase from Shein, don’t hesitate to take advantage of their return policy.

FAQs

1. How can I return an item to Shein?

To return an item to Shein, simply log into your account and request a return. Once your return is approved, you will be given instructions on how to ship the item back to Shein. Please note that you will be responsible for the cost of shipping the item back to Shein.

2. How long does it take for Shein to process a return?

Once Shein receives your returned item, they will process the return within 3-5 business days. You will be notified via email once your refund has been processed.

3. What is Shein’s refund policy?

Shein offers a full refund for items that are returned within 14 days of delivery. Items must be in their original condition (unworn, unaltered, etc.) in order to be eligible for a refund. If you received a damaged or defective item, you may be eligible for a partial refund.

Does Shein Accept Returns After 30 Days?

Shein offers a return policy for most items within 30 days of the date you received your order. If an item is returned after 30 days, Shein will not issue a refund but may offer an exchange for another item. If you have any questions about returning an item to Shein, please contact their customer service department.

What Items Cannot Be Returned to Shein?

If you’re not happy with a purchase from Shein, you may be wondering what items cannot be returned. Unfortunately, there are some items that are final sale and cannot be returned or exchanged. This includes items marked as “clearance,” “flash sale,” or “final sale.” Additionally, the following items cannot be returned:

-Hosiery
-Beauty products
-Swimwear
-Intimates
-Bodysuits

If you’re unsure about whether an item can be returned, it’s always best to check the Return Policy before making your purchase.

Does Shein Have Free Returns?

Shein offers free returns on all items within 30 days of receipt. Simply contact customer service to initiate a return. You will be responsible for return shipping costs. Returns are processed within 3-5 business days and you will be refunded to your original form of payment.

Who Pays the Return Shipping Charge?

When an item is returned, the customer is responsible for the return shipping charge, unless the return is a result of our error. If you received free shipping on your original order, and you are returning an item that was not damaged, defective, or incorrect, our shipping costs will be deducted from your refund. For all other returns, the original shipping cost will not be refunded.

How Long Do Shein Refunds Take?

In general, Shein refunds take 3-5 business days to process. However, depending on your bank or credit card company, it may take up to 10 business days for the refund to show up in your account. If you used PayPal to pay for your order, the refund will be issued to your PayPal account immediately after we process it.

Can I Return Items on Sale?

If you’re not satisfied with a purchase from Shein, you can return most items within 30 days of delivery for a refund. Items on sale are eligible for return; however, they may be subject to different return conditions. For example, clearance items are final sale and cannot be returned. To start a return, simply log into your account and select the order you wish to return. Then, follow the instructions to print out a return label and send your item back. Once we receive your return, we will process it within 3-5 business days and issue a refund to your original form of payment.

Can I Return Shein Products After Use?

If you’re not happy with a Shein purchase, you can return it within 30 days of receipt for a refund or exchange. Shein does not accept returns on final sale items, beauty products, or undergarments. All other items must be returned in their original condition with all tags attached. Shipping charges are non-refundable.

What is Shein’s return policy?

If you’re not satisfied with a Shein purchase, the company offers returns, exchanges, and refunds under certain circumstances.

Here’s what you need to know about Shein’s return policy:

· Shein accepts returns within 30 days of receipt for most items in new, unopened condition.

· Items that are damaged, defective, or significantly different from their description may be eligible for a full refund.

· Shipping costs are non-refundable, and the customer is responsible for return shipping fees.

· Returns are processed within 10-14 business days after receipt.

What is Shein’s exchange policy?

If you’re not happy with a Shein purchase, you can return or exchange most items within 30 days of delivery. All items must be in their original condition, unworn, and undamaged. Shipping charges are non-refundable.

To start a return or exchange, head to the Shein website and sign in to your account. Then, go to the “Orders” page and select the order you want to return or exchange. Next, click on the “Return/Exchange” button next to the item you want to return or exchange. Finally, fill out the return or exchange form and click “Submit.”

Once your return or exchange is processed, you’ll receive a refund for the cost of the returned item (s) (excluding shipping charges) or email confirmation for exchanges. Please note that it may take up to 10 business days for your refund to be processed.

What is Shein’s refund policy?

If you’re not happy with your purchase from Shein, you can return it for a refund within 30 days of receiving your order. All items must be returned in their original condition, unworn, and with all tags attached. Shipping costs are non-refundable.

If you need to make a return, simply contact customer service to get a return authorization number and instructions on how to proceed. Once your return is received and inspected, they will process your refund and the money will be returned to your original method of payment within 7-10 business days.

How to return an item to Shein

If you’re not happy with an item you purchased from Shein, don’t worry! You can return it for a refund, exchange, or store credit within 30 days of receiving your order. Just make sure the item is in its original condition with all tags attached.

To start a return, simply log into your Shein account and go to the “My Orders” page. Then, select the order you want to return and click on the “Return Item” button. You’ll be prompted to fill out a return form and choose your preferred return method. Once your return is processed, you’ll receive a refund within 10-15 business days.

If you have any questions about returning an item to Shein, feel free to contact their customer service team for assistance.

How to exchange an item with Shein

To exchange an item with Shein, simply follow these steps:

1. Log into your account and find the order you wish to exchange.
2. Click on the “Exchange” button next to the item you wish to exchange.
3. Select the new size or color you want from the drop-down menu.
4. Click on the “Exchange” button at the bottom of the page.
5. Your new order will be processed and shipped out as soon as possible!

How to get a refund from Shein

If you’re not happy with your purchase from Shein, you can return it for a refund within 30 days of receiving your order. To get a refund, you will need to contact Shein’s customer service team and request a return authorization number. Once you have received your return authorization number, you will need to send the item back to Shein at your own expense. Once Shein receives the returned item, they will process your refund and the money should be back in your account within 7-10 business days.